Contact us
We're here to help you 💛
Have a question about your order, the Alignment Pillow, or anything else? Do get in touch – our team is happy to help and will reply as quickly as possible.
Contact us
We usually reply within 24 hours on weekdays.
If your question is about an existing order, please include your order number so we can help you even faster.
What can we help you with?
We're happy to answer anything to do with the Alignment Pillow. Some common questions are about:
- Tracking your order and delivery status
- Changing your delivery address
- Returns and our satisfaction guarantee
- Questions about the Alignment Pillow and how to use it
- Tips on getting the best results and settling into your new pillow
- Questions before or after your purchase
Returns & satisfaction guarantee
We want both you and your body to feel completely happy with your purchase.
That's why we offer a 60-day satisfaction guarantee.
If the Alignment Pillow doesn't feel right for you, just get in touch at support@shopmonura.com and we'll help you with a smooth return and refund in line with our returns policy.
Simple, secure and hassle-free.
💛 Our promise
At Alignment Pillow, we believe a happy customer starts with great service. Whether you need help before or after your purchase, we're here to give you fast answers and personal support – so you can focus on what matters most: sleeping soundly and waking up rested.